Tag: service desk
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CM-Consult Company is pleased to announce the release of special license pack "Ultimate" that include licenses for the most popular CM-Consult products (GanttChart for ClearQuest, ProjectTracker, UML2ClearQuest). Besides, the license pack include one year of advanced technical support that allows you to get consultations of CM-Consult specialists and help in configuring ClearQuest Schema for effective use of GanttChart for ClearQuest and ProjectTracker. License pack also include high-priority modifications for our products made according to your requirements.
We often face a situation when our clients use non-standard ClearQuest schemas that require adapting GanttChart for ClearQuest and ProjectTracker. License pack allow our clients to get special versions of GanttChart for ClearQuest and ProjectTrackeradapted according to their requirements.
License pack also allow significantly save money since they include the most popular products at a big discount.
There are a lot of organisations which possess in their stocks great amount of similar or diverse software. Logical explanation of this software "zoo" is the Aspiration aspiration of each service in the company to receive for their needs the most optimal in their opinion (or in opinion of the contractor) software. And of course the desire of the software companies to achieve a profitable market Microsoft (Project, Team Foundation Server), Hewlett Packard (Service desk, Mercury), IBM Rational etc. Eventually the question whow to structure components to gain one's ends?...
Authors: Alexander Novichkov, Alexander Shamray
CM-Consult, LLC and the Rational-Tools.com project are pleased to announce the following solutions:
'CQSD' - ClearQuest & HP Service Desk integration. The module is designed for synchronization of IBM Rational ClearQuest and Service call queries in HP Service desk. The decision help to combine processes for maintenance and development of software and automate the access for designers/analysts from 3-line of support to the process of request handling, that was performed manually.
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Development of custom solutions for integration of IBM Rational tools and systems or products of other vendors.